FAQ
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Arrival and departure
What time do you check in and out?
Check-in is at 3:00 pm and check-out at 12:00 pm.
Can I benefit from early check-in or late check-out?
Yes, subject to availability and additional costs.
Can I leave my luggage at the hotel before check-in or after check-out?
Luggage storage is available during your stay. Please ask at reception for any special requests, or contact us at reception@lavillahaussmann.fr.
Does the Villa Haussmann hotel have a parking lot?
No, but we do have a selection of parking lots in the vicinity.
What are the reception opening hours?
The reception is open 24 hours a day.
FAQ
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Reservation
How can I book a room?
You can make your reservation from our website at the best guaranteed price. You can also contact us by e-mail at the following address reception@lavillahaussmann.fr or by telephone on +33 (0)1 42 65 29 29.
What are the advantages of booking on your site?
By booking directly on our website, you’re guaranteed the best rates. The hotel team will be able to satisfy your special requests: room with view, bathroom with shower or bath, etc.
What payment methods are accepted?
We accept Mastercard, Visa and American Express.
How can I cancel or change my reservation?
Conditions for cancelling or modifying your booking are indicated on your booking confirmation. Please do not hesitate to contact us to help you plan your trip.
How can I be sure that my reservation has been taken into account?
A confirmation e-mail will be sent to you automatically.
FAQ
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Rooms and Suites
Can I store my valuables in a safe?
All our rooms and suites have a safe.
If I'm travelling with a child, is it possible to request a baby/additional bed?
Yes, we can provide a cot or extra bed on request.
Are hairdryers available?
All our rooms and suites are equipped with hairdryers.
Is there room service?
Room service is available 24 hours a day. Details of extra services (room service, minibar, laundry) are displayed on posters or cards in the room.
What are the hotel's room/suite categories?
We offer Classic, Superior and Deluxe rooms.
For suites: Junior Suites, Suite Octavie and Suite Eugénie.
Do the rooms/suites have air conditioning?
All our rooms and suites are individually air-conditioned.
Does the hotel offer rooms for smokers?
No, all rooms are non-smoking.
FAQ
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Transport
How do I get to the airport?
To Paris-Orly airport (25 km) – 30 min – cab fare €44. From Metro line 14 Saint Lazare – 45 min. To Paris-Roissy (30 km) – 45 min – cab fare 56 €.
Can I find a parking lot nearby?
- Parking Saint-Augustin (18 rue de Laborde, 8th Arrondissement, 75008 Paris) 7 min walk.
- Parking Malesherbes Anjou (37 boulevard Malesherbes, 8th Arrondissement, 75008 Paris) 12 min walk.
- Parking Saint-Lazare (20 rue de Rome, 8th Arrondissement, 75008 Paris) 14 min walk.
Which metro station is closest to the hotel?
Miromesnil station is just 200 m from our establishment. It serves lines 9 and 13. Saint-Augustin station is 500 m away on line 9.
Which train stations are close to the hotel?
Gare Saint-Lazare (700 m) / Gare de Lyon (6 km) / Gare du Nord (3.3 km) / Gare de l’Est (3.5 km).
Is an airport/station shuttle service available?
No, but we can arrange a cab or advise you on subway routes.
FAQ
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Catering/Breakfast/BAR
What are the opening and closing times of the breakfast buffet?
Breakfast is served from 7 a.m. to 10 a.m. on weekdays and until 10:30 a.m. at weekends.
Is breakfast included in the room rate?
Breakfast is included, depending on the type of booking and current offers.
Is there a bar on site?
The N3 bar is located in the restaurant area. It is open from 7am to 10pm. Only drinks and room service menus are available.
What are Le N3's opening and closing times?
The restaurant is open for lunch from 12pm to 2.30pm, Monday to Friday. N3 does not provide evening service, except for afterworks.
See the N3 map.
I'm allergic to certain foods. What can you offer me?
We offer gluten-free, lactose-free, vegetarian and vegan options. Please let us know your specific requirements in advance.
FAQ
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Pool, Fitness and Spa area
What are the opening hours of the wellness area?
Opening hours are from 7am to 10pm.
Is the pool area supervised?
It is expressly stated that swimming is unsupervised and that minors may only swim under the supervision of a parent.
Do you offer massages or treatments?
We offer these two services in rooms only, upon reservation: reception@lavillahaussmann.fr | +33 (0)1 42 65 29 29.
Is it compulsory to wear a swimsuit?
Appropriate, clean and hygienic clothing is mandatory for swimming: one-piece or two-piece swimsuit or swimming trunks.
FAQ
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Other Services
Are pets allowed?
Pets are tolerated under the supervision of their owners, who undertake to inform the staff (in particular to prevent the animal from running away or attacking). Pets are accepted at a cost of €25 per day.
Does the hotel accept vacation vouchers?
No, vacation vouchers are not accepted.
Does the hotel have free Wi-Fi access?
Yes, the hotel is equipped with free Wi-Fi access for all our guests.
How can I share my experience?
You can share your experience by leaving a review on Google or commenting on our publications on social networks.
How can I keep up to date with Villa Haussmann news?
You can subscribe to our newsletter or follow us on social networks: Instagram and Facebook.
Is there an elevator?
Yes, the hotel has an elevator and stairs.
Is it possible to organize business meetings or appointments at the hotel?
The Villa Haussmann boasts beautiful daylight meeting spaces that will delight those who enjoy intimate gatherings. The 40 m² first floor room can accommodate up to 40 people. Modular, it offers a wide choice of layouts: pavé, U, theater, banquet, cocktail. The salon on the second floor is an elegant venue for smaller gatherings of 4 to 6 people.
How much is the tourist tax?
This amounts to €8.13 per person per day.
What languages are spoken at reception?
Our receptionists speak English, Spanish and Arabic.
